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TERMS AND CONDITIONS

H&J Thread LLC  |  www.gingkousa.com

Welcome to www.gingkousa.com, the official online store of H&J Thread LLC ("H&J Thread," "we," "us," or "our"), a provider of quality embroidery thread and related supplies. Our goal is to offer a helpful, reliable, and secure shopping experience to every visitor and customer.

By accessing or using any part of this website (the "Site"), you ("User" or "you") agree to be legally bound by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you should not use the Site.

H&J Thread LLC reserves the right to update these Terms and Conditions at any time. Changes become effective upon posting to the Site. Continued use of the Site after any update constitutes your acceptance of the revised terms.

I. INTELLECTUAL PROPERTY AND TRADEMARKS

All content appearing on this Site — including but not limited to the H&J Thread LLC name, the Gingko USA brand, logos, product images, descriptive text, graphics, and the overall design and layout of the Site — is the intellectual property of H&J Thread LLC or is used with permission from its respective owners. All rights are reserved.

You may not reproduce, copy, distribute, republish, transmit, display, or use any trademark, logo, or other proprietary content from this Site without the prior written consent of H&J Thread LLC. Unauthorized use of our intellectual property is a violation of applicable trademark, copyright, and unfair competition laws.

Product names, brands, and trademarks belonging to third-party manufacturers or suppliers that appear on this Site remain the property of their respective owners. Their appearance on this Site does not imply any affiliation with or endorsement by H&J Thread LLC.

II. DISCLAIMERS AND LIMITATION OF LIABILITY

Your use of this Site is entirely at your own risk. H&J Thread LLC makes no representations or warranties of any kind — express or implied — regarding the availability, accuracy, completeness, or reliability of any information, content, product description, or pricing found on this Site.

This site is provided on an "as is" and "as available" basis. H&J Thread LLC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by applicable law.

H&J Thread LLC, its officers, employees, agents, and affiliates shall not be liable for any damages of any nature arising from your use of or inability to use this Site, including but not limited to direct, indirect, incidental, consequential, or punitive damages — even if H&J Thread LLC has been advised of the possibility of such damages. This limitation applies regardless of the legal theory under which the claim is brought.

Some states do not permit the exclusion or limitation of certain warranties or liabilities. In such states, our liability is limited to the maximum extent permitted by law.

III. SITE CONTENT

a. Ownership and Permitted Use

All materials on this Site — including product photographs, descriptions, instructional content, graphics, and software — are protected under United States copyright law and other applicable intellectual property protections. H&J Thread LLC owns or licenses all such content.

You may view, download, and print content from the Site solely for your own personal, non-commercial use, provided you do not remove any copyright notices or proprietary markings. Any other reproduction, redistribution, or commercial use of Site content without our express written permission is strictly prohibited.

b. User-Submitted Content

If you submit reviews, comments, photos, or other content to the Site, you represent that you own or have the rights to that content and that it does not infringe on the rights of any third party. By submitting content, you grant H&J Thread LLC a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, publish, and display that content in connection with the operation and promotion of the Site and our products.

Submitting content that infringes on third-party intellectual property rights is prohibited and may expose you to legal liability. H&J Thread LLC is not responsible for damages arising from User-submitted content.

c. Third-Party Content and Links

This Site may include links to third-party websites or display content sourced from outside parties. H&J Thread LLC does not control or endorse such content and is not responsible for the accuracy, reliability, or legality of any third-party materials. Any opinions or recommendations expressed by third parties are their own and do not represent the views of H&J Thread LLC.

d. Export Compliance

You agree to comply with all applicable U.S. export control laws and regulations when using this Site, including the Export Administration Regulations and the Arms Export Control Act. You agree not to transmit or export any content obtained through this Site in violation of those laws.

IV. ACCEPTABLE USE

You agree to use this Site only for lawful purposes and in a manner consistent with all applicable local, state, national, and international laws. The following conduct is strictly prohibited:

  • Posting, uploading, or transmitting content that is unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
  • Attempting to gain unauthorized access to any portion of the Site or its underlying systems.
  • Using the Site to distribute unsolicited commercial communications (spam) or malicious software.
  • Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
  • Engaging in any conduct that could damage, disable, overburden, or impair the functioning of the Site.

H&J Thread LLC reserves the right, at its sole discretion, to investigate reported violations of these terms and to remove content or restrict access as it deems appropriate. We may disclose information about your use of the Site when required by law or when necessary to protect the rights, safety, or property of H&J Thread LLC or its users.

V. ORDERS, PRICING, AND PRODUCT INFORMATION

All orders placed through www.gingkousa.com are subject to acceptance by H&J Thread LLC. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, product unavailability, or suspected fraudulent activity.

We make every effort to display accurate product descriptions, color representations, and pricing. However, we do not warrant that all product information is error-free or complete. Colors may appear differently depending on your screen settings. If a product you receive does not match its description, please contact our customer service team.

Prices are subject to change without notice. Any applicable taxes, shipping, and handling fees will be displayed at checkout prior to the completion of your order.

VI. PRIVACY POLICY

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Our Privacy Policy describes how we collect, use, and protect your personal information. By using the Site, you agree to the data practices described in the Privacy Policy, which is available at www.gingkousa.com.

VII. ACCOUNT SUSPENSION AND TERMINATION

H&J Thread LLC reserves the right to suspend or permanently terminate your access to the Site at any time, without prior notice, if we determine that you have violated these Terms and Conditions, engaged in conduct harmful to other users or our business, or violated any applicable law. Termination of your access does not affect any rights or obligations that arose prior to the termination.

VIII. MINORS

This Site is intended for use by individuals who are 13 years of age or older. We do not knowingly facilitate purchases by children under the age of 13 without verifiable parental consent. By completing a purchase on this Site, you confirm that you are at least 13 years of age, or that you are a parent or legal guardian completing the purchase on behalf of a minor with your full authorization.

Each time you place an order on www.gingkousa.com, you are confirming that you meet the age requirements stated above and that all information you provide is accurate and complete.

IX. GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising out of or relating to your use of this Site or any purchase made through it shall be subject to the exclusive jurisdiction of the state and federal courts located in California.

By using this Site, you irrevocably consent to the personal jurisdiction of such courts and waive any objection to the venue or convenience of the forum.

X. SEVERABILITY

If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable in any respect, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect. The invalidity of any one provision shall not affect the validity of any other provision, whether in the same or any other jurisdiction.

XI. ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy and any other policies or notices posted on the Site, constitute the complete and exclusive agreement between you and H&J Thread LLC with respect to your use of the Site and supersede all prior understandings, agreements, or representations, whether written or oral.

XII. CONTACT INFORMATION

If you have any questions or concerns about these Terms and Conditions, please contact us:

H&J Thread LLC

Website: www.gingkousa.com

We aim to respond to all inquiries in a timely and professional manner.

These Terms and Conditions were last updated on May 17, 2026.